tempo · Questions

Questions about tempo, answered.

Everything you might want to know before tempo arrives. Can't find your answer? Write to us at care@casel.life.

About tempo

What is tempo?

tempo is a small wearable temperature monitor from CASEL, paired with the tempo app on your phone. It tracks temperature continuously while someone rests, and lets you know when a reading moves outside the range you've set — so you don't have to keep waking them to check.

Who is tempo for?

Anyone caring for someone — a child, a parent, a partner or yourself. tempo is designed to be worn the same way at every age, and one app can look after several people in a household. Always follow the age and use guidance in the instructions that come with tempo.

Is tempo a substitute for seeing a doctor?

No. tempo monitors temperature and supports care, but it doesn't diagnose, treat or prevent any illness, and it isn't a substitute for professional medical advice. If you're worried about someone's health, speak to a doctor. In an emergency in Singapore, call 995.

When can I buy tempo, and how much will it cost?

tempo isn't on sale yet. Pricing and where it will be available will be announced at launch. Join the waitlist and we'll let you know as soon as it's ready.

Wearing tempo

Where is tempo worn?

tempo sits against the skin, held in place by a soft, single-use adhesive. The quick start guide in the box shows exactly where to place it and how to get a good reading.

Is it comfortable to sleep in?

That's what it's designed for. tempo is small, light and low-profile, with no screen or buttons — nothing to knock, pull at or wake up to.

Can tempo get wet?

Please remove tempo before bathing, showering or swimming. Its full water-resistance rating will be confirmed in the specifications at launch.

How long does the battery last?

Battery life, and how to charge or replace the battery, will be confirmed at launch and set out in the instructions. The app shows the battery level so you're never caught by surprise.

How accurate is tempo?

tempo's measurement accuracy and range will be published with the final specifications at launch. For the most reliable readings, always follow the placement guidance in the instructions.

The tempo app

Which phones does the app work with?

The tempo app is available for Android phones (Android 6.0 or later, with Bluetooth) on Google Play. An iPhone app is coming soon.

Does my phone need to stay close by?

Yes — tempo talks to your phone over Bluetooth, so keep the phone within range, usually in the same or next room. The app keeps monitoring in the background, even with the screen off.

Can I follow along from another room, or another phone?

Yes. With Remote Monitoring, the phone beside tempo passes readings on to a second phone that you pair by scanning a QR code — so you can keep an eye on things from elsewhere in the house, or further away. Readings are encrypted on the phone before they're sent.

How do alerts work?

You choose a temperature threshold for each person. If a reading goes above it, the app shows an alert on screen and sends a notification. The app also lets you know if the connection to tempo is lost.

Alerts depend on your phone being on, charged, within range and allowed to show notifications, so tempo supports — but doesn't replace — your own checks.

Can I use tempo for more than one person?

Yes. Add a profile for each person — each one keeps its own threshold and its own history.

Can I see or share past readings?

Yes. The app keeps a history of readings, shown as an easy-to-read chart, and you can export it as a file — for example, to share with a doctor.

Which languages and units does the app support?

The app is available in English, 简体中文, Tiếng Việt, Bahasa Melayu and Bahasa Indonesia, and shows temperature in °C or °F.

Privacy

Do I need an account? What happens to my data?

No account is needed. Readings are stored on your own phone. If you use Remote Monitoring, readings are encrypted on your phone before they're sent, using an anonymous ID — no name, email or phone number. We don't sell your data or show ads. Read the full tempo privacy policy.

What tempo is. tempo monitors temperature and supports care. It does not provide care itself, is not a substitute for professional medical assessment, and makes no claim to prevent illness or guarantee sleep.

Still have a question?

We're happy to help.

Write to care@casel.life, or join the waitlist to hear when tempo is ready.

Join the waitlist